Tag Archives: access

Trouble Connecting to Wireless at CCV?

There are a couple different problems that might affect your ability to log into a CCV wireless network at one of our academic centers. Most of those problems can be resolved by following one of these steps:

  1. Remove or forget the network connection (see directions below). You can then re-add it by following directions on the Wireless page.
  2. CCV passwords expire! This is one of the most common access issue. Follow these Password Reset instructions to change your CCV password.

Still having trouble?

Please reach out to staff at either your academic center, or the CCV IT HelpDesk.

Forget a wireless network

If you’re having trouble with a Wi-Fi connection a good troubleshooting step is to “forget” the network. Different computers and phones have different ways to do this. Please follow the directions below for the device you are using.

Windows 10

To forget a wireless network on a Windows 10 computer, click on the wireless icon in the taskbar. Then right-click on the CCV network and choose Forget.

Forget CCV Wireless Network

iOS Mobile

Tap on the information icon next to the wireless network, then choose, “Forget this Network”.

Forget CCV Network
Forget CCV Network

Choose “Forget”.
Forget CCV Network

Educational Software

Free Microsoft Office

Everyone going to school or working for the Vermont State Colleges can download the full Microsoft Office client suite for free. This includes Microsoft Word, Microsoft Excel, and many more and can be installed and activated on up to 5 computers at a time.

Will my computer work?

System requirements to install Microsoft 365 apps continually updates. See Microsoft 365 plans for business, education, and government section on Microsoft 365 and Office Resources for the current requirements. Here are some basic considerations:

  • Windows:  Windows 11, Windows 10, Windows 8.1. Not available on  S Mode for Windows 11, or 10.
  • Mac: One of the three most recent versions of macOS. Older computers may not support recent versions of macOS. Microsoft Access and Microsoft Publisher are not supported on macOS. 
  • Chromebook: Not available on Chromebooks.

Installation Steps

  1. Log into your Microsoft Account Installs page.
  2. Click Install Office and follow the on-screen prompts to download and install the Microsoft Office software compatible with your computer.
    MS Install Office

Microsoft Office Mobile Apps

Install the apps from the Apple Store or Google Play Store.

Microsoft Office 365

In addition, you have access to Microsoft Office 365 web-based applications (OneDrive, Word, Excel, Powerpoint, OneNote, etc.). Log into your email account at https://ccv.edu/mail and click on the app launcher in the upper left corner to view all applications.

VSC Policy on usage of One Drive storage is here – https://www.vsc.edu/wp-content/uploads/2019/02/662-1-OC-Microsoft-OneDrive-Policy.pdf 

Free Public Wifi


Adobe Creative Cloud

Students can purchase an Adobe Creative Cloud subscription here: https://www.adobe.com/creativecloud/plans.html?promoid=NV3KR7S1&mv=other Look under the “Students &Teachers” tabs.

To use Adobe software in the classroom, students need to create and log in using Adobe ID accounts. More information about this change can be found here:


Zoom is CCV’s video conferencing software. Here are some guides and getting started documents: