Password Reset

If you have forgotten your password, or your password expired, you can reset it from any login page or directly at

  • You will need your College ID number
  • Use your chosen name (nickname) if you set one up

Steps to Resetting your Password

1. Navigate to the password reset page

From any VSC login page click on the Forgot my password link.

Screenshot showing the location of the password reset Link

2. Complete the form

Enter all the required information. Once all information is entered and the check box checked, click or tap the submit button to continue to the next step.

Screenshot showing the initial password reset form
Password Reset Step1

3. Select where the PIN will be sent

A list of available places to send a PIN will be listed. Select the best option for you and click or tap the “SEND PIN” button.

Screenshot showing the method of delivery for PIN

4. Enter the Reset PIN

Depending on the method you chose, retreive the PIN on your email or mobile phone.

Mobile phone

You will get a text like the one below. Use the PIN sent to your device as soon as possible as they expire after 30 minutes:

Screenshot with an example text message with the PIN

Your email

Retreive the PIN from your email. Be sure to check your spam folder.

Screenshot showing the email PIN option

Enter the PIN on the screen and click or tap the VALIDATE button.

Screenshot showing form to validate the PIN
Verify PIN

5. Create a password

After the PIN has been validated, it is time to set a new password. Enter it twice and be sure to follow the password guidelines:

Screenshot showing the password rules
Password Guidelines

It will take approximately 10 seconds for the password reset to process. You can now log into your CCV services like Canvas and the CCV Portal using your new password.

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